A Virtual Office Service is a New York company that provides unique, innovative solutions that are designed to custom-fit your individual business needs. Our Company helps you present your company's best image to your prospective clients and current customers by providing a complete unified suite of telephone answering, fax and mail services. Our services are available to any company who desire a professional and polished New York image. testimonial1All virtual office service companies, answering services and mailbox companies are not alike. If you have been losing sales as a result of your potential clients being unable to reach you because your current answering service company is unreliable, they will call your competition. Many telephone answering and mail services have the unfortunate reputation of hiring unskilled workers who lack experience in providing their clients with professional customer service. Complaints abound about answering service workers, specifically telephone operators and mail retrieval personnel who are rude to customers and under perform. At a Virtual Office Service, we only hire telephone attendants who have demonstrated successful experience in providing professional customer service in a wide variety of industries and fields. Mailroom staff must have experience in providing corporate mailroom services. We screen our job applicants to find the best employees in the industry and we hire only individuals who share our commitment to providing you, your clients and customers with the highest levels of customer care. p1A Virtual Office Service is your company's physical presence in the heart of New York City, the world's business and entertainment capital. All types of businesses desire a Manhattan headquarters. We can provide you with an established New York City business address, as well as a complete suite of business support services. We can answer your incoming phone calls and place a variety of calls for you, receive and forward your mail, perform fax sending and receiving services, and much more. When you partner with A Virtual Office service, your productivity level will increase and you will be free to run your business more efficiently. Our Company's primary goal is to provide you with everything and anything that your business needs to run successfully. A Virtual Office service will step in and take over the routine tasks that devour your time and energy, freeing you to devote your attention to today's real business: your work on behalf of your clients and customers. A Virtual Office service offers a unique combination of comprehensive business support services plus over forty years of experience in providing outstanding services to local and international companies large and small. While many virtual office service companies exist in New York City, not all can match our quality, years of experience and extensive knowledge in providing effective services to businesses from practically every industry and field. Hiring a virtual office service is not an easy decision, and we realize that outsourcing is a big step for your company. We know that you'd like to spend more time running your business, free from unnecessary and unplanned distractions that take your time and attention away from the projects at hand. We also know that you don't want to waste your time figuring out how our virtual office service works; figuring out telephone answering systems, mail sorting, bulk rate regulations and the other details distract you from accomplishing your projects. We've committed ourselves to eliminating the difficult issues that you've experienced with other companies, by ensuring that your account activity is handled capably and professionally, and that we provide accurate, timely and concise information for you and your clients. p2Our company has an award winning reputation in the virtual office service industry. Ask any of our thousands of satisfied clients, and they will share their stories of personal customer care and high levels of satisfaction with our company. We're the leading New York City provider of telephone answering, voice-mail and mail receiving services, and we are quickly becoming a leading player in providing off-site telemarketing services. A Virtual Office Service team will strive to eliminate the problems that business owners experience when outsourcing to other answering service companies. A Virtual Office Service was established over 40 years ago with one goal in mind: to consistently and significantly raise the performance bar for service providers both in New York City and for other service companies located in metropolitan areas worldwide. By challenging our competition, we're significantly creating the highest standards of excellence by which all virtual office service companies should be held to. A Virtual Office service is a certified member of ATSI, The Association of TeleServices International. We subscribe to the ATSI code of ethics. We are also a member of our local Better Business Bureau, including its care program, and we also are a member of our local Chamber of Commerce. We want to show you what we can do for your business. These are the keys that have established A Virtual Office Service as the best provider of professional business support services:
  • Efficiency
  • Expertise
  • Flexibility
  • Professionalism
  • Teamwork
  • Innovation
  • Positive Attitude
  • Dedication to quality and service
You can adjust your virtual office service account structure and make any changes, at any time, to increase your performance results. You can make changes to your call inbound answering and outbound telemarketing service scripts at any time to change both your offer and your audience with just one call. Virtual office service telephone scripts can be edited with a moment's notice, outbound calling hours can be adjusted and we can answer your calls, make sales and deliver your telephone messages 24 hours a day. 7 days a week. p3The telephone remains the heart of business, despite the growth in usage of email as a customer service tool. A Virtual Office service can provide a variety of telephone answering services for your company. You can customize your company's voice-mail service with personal greetings, additional mailboxes, or add live operator answering service. Our friendly inbound operators and telemarketers can act as your personal telephone receptionist or as your sales representative to your callers. Live calls can be transferred to your other phone lines or to your voice-mail boxes through our telephone switchboard software. Our live operator answering services and voicemail options can provide a complete phone answering solution for your company. Our inbound telemarketers can take orders and promote your business's products and services, schedule appointments, and much more. banner1A Virtual Office service can design a telemarketing program that can multiply your sales figures. Your company can combine outbound telemarketing with inbound telemarketing services. A Virtual Office service will work with you to create a campaign that works best for your business and that will effectively promote your products and services to your chosen markets. Telemarketing is the most powerful and cost effective marketing tool available today. Telemarketing's track record in consistently performing better than all other forms of marketing speaks for itself. Our telemarketers will outperform for you, and are committed to providing your clients and customers with outstanding levels of sales and customer support. Regardless of the location of your physical office space, your business can establish a presence as a New York Company through the use of our mail services. Beyond a post office box, your business's new mailing address will establish a brick-and-mortar image for your company. We will handle all of your mailing needs through our mail services department. Many companies who desire a physical mailing address in New York City welcome the opportunity to have a safe and secure mailing address in a location that's more easily accessible than a post office box. Clients may pick up their mail during our convenient office hours. As a mailbox services customer, you will have access to reliable mail forwarding services that will deliver incoming mail to you, anywhere in the world. A Virtual Office Service also provides mail fulfillment services for your bulk mail campaigns, information pack mailings and any mail that your company sends out on a routine basis. Another valuable component in your virtual office service package is our comprehensive fax service. Fax services can be added into your existing telephone messaging account, where messages taken by your virtual assistant will be faxed to you immediately, or according to the schedule you've chosen. You can establish a permanent fax telephone line with a New York area code, or the toll free or other area code of your choice, and our company will forward incoming faxes to your preferred fax phone number, or to your email address. We have various options and A Virtual Office Service wants to provide you with outstanding services that propel your business to new levels of success. Give us a call today to assist your business in any of the following applications.

We Answer / A Virtual Office Service wants to provide you with outstanding services that propel your business to new levels of success. Give us a call to day to assist your business in any of the following applications

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